Hi-Tech FPO Services FAQ-Bookkeeping Project Services to India

What kinds of projects are usually outsourced to Bookkeeping Services India?

We have worked with various customers who have outsourced projects ranging from simple bookkeeping to high end financial analysis including:

Entering routine transactions from bank account or credit card accounts
Bank and Credit Card Reconciliation
Payroll calculation, processing and reconciliation
Entering month-end and year-end adjusting entries
Finalization of year-end accounts
Preparation of high end management reports
Defining the Chart of Accounts and maintaining the same
Preparing Financial Statements as per client's requested frequency
Budgeting and planning
Comparing actual figures with budgeted figures
Ratio Analysis
Trend Analysis

Does outsourcing mean losing control over the entire project?

Hi-TechFPO takes over the responsibility of completing the project with a specified requirement set, budget and schedule defined in the contract. But that does not mean that the customer loses all control and visibility on the project. A daily status is sent to the customer for the work done for that day. There are key phases in a project where customer involvement is mandatory such as query solution for entering a few transactions, expense or income categorizations, etc. Hi-TechFPO also signs a Non-Disclosure Agreement (NDA) with the client as well as the employees to protect your intellectual property and maintain confidential information. This is normally part of the Contract Agreement.

Who are your main customers?

Hi-TechFPO has customers from around the globe operating in different verticals like Banking and Finance, Retail, Insurance, Manufacturing, Automotive, Media and Entertainment, Real Estate Management or any other. In case you are interested in knowing more about specific domains and customers, please mail us at info@hitechfpo.com.

Can you continue doing my project from any stage?

Yes, we do undertake projects from any stage, though we prefer involvement starting at an early stage.

Do you have fluent English speaking representatives?

All our employees communicate in English.

What happens if I am unhappy with the progress/ability of the employee(s)?

We will be directly responsible for the team which is working for you. If you are dissatisfied with the output of the employee(s), we can either modify the process or provide you with a suitable replacement.

What sort of pricing structure do you have in place for development projects?

Our pricing model basically differs for each project undertaken based on your requirement. However, the general format for pricing is common and as follows. For your convenience, we offer 3 different types of pricing options:

Per Hour Pricing
Per Full Time Employee (FTE) Pricing - Flat fee per month for a dedicated offshore employee
Per Transaction Pricing (For Selective Services)

What is the procedure for initiating a project?

The primary steps towards initiating any project activity with us would be to contact us via the inquiry form provided on the website and to send in your requirement and other required details. Within 24 hours of the same, our sales team will get back to you to confirm the details of your enquiry. From that point onwards, a dedicated team of ours will be in constant contact with you to take our relationship forward.

How do I send my work to you?

Usually, our clients send us the documents (invoices, receipts and bank statements) via e-mail, fax or e-fax for accounting input. In case of larger volumes of data, we also have the facility of data transfer through FTP. We also work online where the clients give us access to bookkeeping function in their systems using "gotomypc" or "remote desktop services". This reduces the turnaround time and is beneficial for ongoing projects.

I don't prefer to outsource the entire Accounting and Book Keeping activities of my business; instead, will I be able to subscribe only to your Bank Reconciliation Service?

Depending on your requirements you can outsource the entire accounting bookkeeping activities of your business to us or opt our assistance for specialized domains such as General Ledger maintenance, Accounts Receivable, Accounts Payable, Bank Reconciliation, Financial Statement preparation, Payroll processing and Trial Balance sheet preparation.

Will I have to purchase any high-end computer or any other device for you to work remotely?

You don't have to invest on any additional equipment; the computer that you use for your regular work will be enough.

Other than software packages such as QuickBooks �, Simply Accounting, MYOB, Peachtree, etc. can your professionals work on customized applications and web based Bookkeeping and Accounting software provided by us?

Our professionals can carry out any type of bookkeeping and accounting projects. They have undergone training in accounting systems, accounting processes, accounting controls and accounting principles including US GAAP. They are highly adaptable with customized applications and web based Bookkeeping and Accounting software provided by clients.

What are the measures adopted to ensure security and confidentiality of my business adopted?

All Accounting and Bookkeeping processes are designed to ensure foolproof security and confidentiality for the data and information provided to it through stringent privacy policy implementations that conform to international standards. We also have our employees sign a Non Disclosure Agreement at the beginning of any engagement which is based on client specifications. We are also ready to adopt any additional measures suggested by our clients.

How qualified are your employees?

The accounting professionals at Hi-TechFPO have a strong foundation and the requisite chartered accounting certifications to carry out any type of bookkeeping and accounting projects. All of them have undergone training in accounting systems, accounting processes, accounting controls and accounting principles including US GAAP.

What are processes adopted in Bookkeeping service?

In the first step client sends the input documents to us. They are analyzed and the work is allocated to our preparers. The documents are organized and fed into the system by the preparers. In the next step the documents are reviewed and then forwarded to reviewers. If any correction is required at this stage, they are forwarded to the client with review notes. The work is then evaluated by the Project Manger and the perfect work is forwarded to the client.

How do I pay you?

We accept payment by the following methods: Wire Transfer/Electronic Transfer Check Paypal

What are my next steps?

Hi-TechFPO is ready to engage with you in this Bookkeeping Process. Whether you are switching from another Bookkeeper or you are starting a new business, we are there to help you throughout the entire process. We shall be able to restructure your accounts for prior years if they are not accurate. Contacting us is just a click away!

	Hi-Tech FPO Services Bookkeeping Faq
	What kinds of projects are usually outsourced to Bookkeeping Services India? We have worked with various customers who have outsourced projects ranging from simple bookkeeping to high end financial analysis including: Entering routine transactions from bank account or credit card accounts Bank and Credit Card Reconciliation Payroll calculation, processing and reconciliation Entering month-end and year-end adjusting entries Finalization of year-end accounts Preparation of high end management reports Defining the Chart of Accounts and maintaining the same Preparing Financial Statements as per client's requested frequency Budgeting and planning Comparing actual figures with budgeted figures Ratio Analysis Trend Analysis Does outsourcing mean losing control over the entire project? Hi-TechFPO takes over the responsibility of completing the project with a specified requirement set, budget and schedule defined in the contract. But that does not mean that the customer loses all control and visibility on the project. A daily status is sent to the customer for the work done for that day. There are key phases in a project where customer involvement is mandatory such as query solution for entering a few transactions, expense or income categorizations, etc. Hi-TechFPO also signs a Non-Disclosure Agreement (NDA) with the client as well as the employees to protect your intellectual property and maintain confidential information. This is normally part of the Contract Agreement. Who are your main customers? Hi-TechFPO has customers from around the globe operating in different verticals like Banking and Finance, Retail, Insurance, Manufacturing, Automotive, Media and Entertainment, Real Estate Management or any other. In case you are interested in knowing more about specific domains and customers, please mail us at info@hitechfpo.com. Can you continue doing my project from any stage? Yes, we do undertake projects from any stage, though we prefer involvement starting at an early stage. Do you have fluent English speaking representatives? All our employees communicate in English. What happens if I am unhappy with the progress/ability of the employee(s)? We will be directly responsible for the team which is working for you. If you are dissatisfied with the output of the employee(s), we can either modify the process or provide you with a suitable replacement. What sort of pricing structure do you have in place for development projects? Our pricing model basically differs for each project undertaken based on your requirement. However, the general format for pricing is common and as follows. For your convenience, we offer 3 different types of pricing options: Per Hour Pricing Per Full Time Employee (FTE) Pricing - Flat fee per month for a dedicated offshore employee Per Transaction Pricing (For Selective Services) What is the procedure for initiating a project? The primary steps towards initiating any project activity with us would be to contact us via the inquiry form provided on the website and to send in your requirement and other required details. Within 24 hours of the same, our sales team will get back to you to confirm the details of your enquiry. From that point onwards, a dedicated team of ours will be in constant contact with you to take our relationship forward. How do I send my work to you? Usually, our clients send us the documents (invoices, receipts and bank statements) via e-mail, fax or e-fax for accounting input. In case of larger volumes of data, we also have the facility of data transfer through FTP. We also work online where the clients give us access to bookkeeping function in their systems using "gotomypc" or "remote desktop services". This reduces the turnaround time and is beneficial for ongoing projects. I don't prefer to outsource the entire Accounting and Book Keeping activities of my business; instead, will I be able to subscribe only to your Bank Reconciliation Service? Depending on your requirements you can outsource the entire accounting bookkeeping activities of your business to us or opt our assistance for specialized domains such as General Ledger maintenance, Accounts Receivable, Accounts Payable, Bank Reconciliation, Financial Statement preparation, Payroll processing and Trial Balance sheet preparation. Will I have to purchase any high-end computer or any other device for you to work remotely? You don't have to invest on any additional equipment; the computer that you use for your regular work will be enough. Other than software packages such as QuickBooks �, Simply Accounting, MYOB, Peachtree, etc. can your professionals work on customized applications and web based Bookkeeping and Accounting software provided by us? Our professionals can carry out any type of bookkeeping and accounting projects. They have undergone training in accounting systems, accounting processes, accounting controls and accounting principles including US GAAP. They are highly adaptable with customized applications and web based Bookkeeping and Accounting software provided by clients. What are the measures adopted to ensure security and confidentiality of my business adopted? All Accounting and Bookkeeping processes are designed to ensure foolproof security and confidentiality for the data and information provided to it through stringent privacy policy implementations that conform to international standards. We also have our employees sign a Non Disclosure Agreement at the beginning of any engagement which is based on client specifications. We are also ready to adopt any additional measures suggested by our clients. How qualified are your employees? The accounting professionals at Hi-TechFPO have a strong foundation and the requisite chartered accounting certifications to carry out any type of bookkeeping and accounting projects. All of them have undergone training in accounting systems, accounting processes, accounting controls and accounting principles including US GAAP. What are processes adopted in Bookkeeping service? In the first step client sends the input documents to us. They are analyzed and the work is allocated to our preparers. The documents are organized and fed into the system by the preparers. In the next step the documents are reviewed and then forwarded to reviewers. If any correction is required at this stage, they are forwarded to the client with review notes. The work is then evaluated by the Project Manger and the perfect work is forwarded to the client. How do I pay you? We accept payment by the following methods: Wire Transfer/Electronic Transfer Check Paypal What are my next steps? Hi-TechFPO is ready to engage with you in this Bookkeeping Process. Whether you are switching from another Bookkeeper or you are starting a new business, we are there to help you throughout the entire process. We shall be able to restructure your accounts for prior years if they are not accurate. Contacting us is just a click away!